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AppleCare Protection Plan - For Portable Apple Computers 13.3 Inches and Below |  | Brand: Apple
Category: Personal Computer
Buy New: $189.98 (On sale from $249.00)
as of 3/16/2010 23:18 EDT details
You Save: $59.02 (24%)
New (3) from $189.98
Seller: JP Online
Rating:  72 reviews
Sales Rank: 345
Format: CD
Platforms: Mac, Mac OS X
Media: Software
Memorabilia: No
Operating System: Macintosh
Shipping Weight (lbs): 0.2
Dimensions (in): 5.4 x 5.3 x 1.1
MPN: MB587LL/A
Model: MA519LL/A
UPC: 885909141739
EAN: 0885909242801
Availability: Usually ships in 1-2 business days
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| Features:
| • | Extend repair and telephone support coverage of your portable Apple computer (13.3 inches and below) to three years | | • | Onsite service for desktop computers (not available in all areas) | | • | Provides dedicated access to web-based support resources and powerful diagnostic tools | | • | AirPort Extreme Card, AirPort Express or AirPort Extreme Base Station, and Apple RAM included the coverage | | • | Can be added at any time during the computer's one-year Apple hardware warranty |
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| Editorial Reviews:
Product Description
Item number: 36795B. The AppleCare Protection Plan is a uniquely integrated service and support solution that extends the complimentary coverage on your Mac to three years from the computer's purchase date. This comprehensive plan includes expert telephone assistance, onsite repairs for desktop computers, global repair coverage for portable computers and Mac mini, web-based support resources, and powerful diagnostic tools - all for one economical price. Product Description: AppleCare Protection Plan - extended service agreement - 3 years. Type: Extended service agreement. Service Included: Parts and labor. Full Contract Period: 3 years ( from original purchase date ). Customers also search for: Discount AppleCare Protection Plan - Extended Service Agreement - Parts And Labor - 3 Years (From Original Purchase Date), Buy AppleCare Protection Plan - Extended Service Agreement - Parts And Labor - 3 Years (From Original Purchase Date) Wholesale AppleCare Protection Plan - Extended Service Agreement - Parts And Labor - 3 Years (From Original Purchase Date), 0885909141739, MA519LL/A, Warranties and Services
Amazon.com Product Description
Every Mac comes with 90 days of telephone support and one year of service coverage at an Apple-authorized repair center. The AppleCare Protection Plan for portable Apple MacBook Air and MacBook models 13 inches and below (MA519LL/A) extends the complimentary coverage to three years of world-class support. The plan includes expert telephone assistance, global repair coverage, web-based resources, and TechTool Deluxe from Micromat--all for one economical price. This comprehensive AppleCare Protection Plan covers your MacBook Air/MacBook, as well as an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM purchased for it. You can also register one Apple display for coverage, provided the Mac and display are purchased together. 
Extend your coverage to three years of service and expert telephone technical support. | One Number to Call for Help
Get direct telephone access to Apple's own technical support group, the people who know your system best. Because Apple creates the computer, the operating system, and many built-in applications, the Mac is a truly integrated system. Just one phone call can help resolve most issues with your Mac because AppleCare representatives can help troubleshoot Apple hardware, the Mac operating system, and many Apple consumer applications, including iLife, iWork, Jam Packs, iChat AV, Mail, Safari, iCal, iSync, AppleWorks, and QuickTime. Convenient Repair Options
The AppleCare Protection Plan ensures that Apple-certified technicians will perform repairs using genuine Apple parts. With this plan, parts and labor will be covered for three years from the date of purchase of your Apple computer, two years beyond the one-year limited warranty. This plan includes global repair coverage, which can be very important if you travel abroad. Coverage Information
The AppleCare Protection Plan is subject to terms and conditions, which are provided on the AppleCare Protection Plan website. - To qualify for the AppleCare Protection Plan, your product must be within its one-year Apple hardware warranty.
- A separate AppleCare Protection Plan must be purchased for each Apple system to be covered.
- Mac mini, Mac Pro, and MacBook Pro/MacBook Air/MacBook customers may also enroll one Apple display for coverage, provided that the Mac and the display are purchased together.
- Global repair coverage is included.
- This AppleCare Protection Plan covers an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM are included in the coverage of the computer with which they are used.
Frequently Asked Questions
Can I purchase the AppleCare Protection Plan anytime? You can purchase the AppleCare Protection Plan anytime within the one-year limited warranty period. Your eligibility for coverage under the AppleCare Protection Plan starts from your hardware purchase date. Apple strongly recommends that you purchase the AppleCare Protection Plan when you purchase your Apple product to maximize the additional benefits provided under the plan. What service options does the AppleCare Protection Plan offer? Apple may provide service through one or more of the following options: carry-in service (to Apple retail stores or Apple Authorized Service Providers), direct mail-in service, onsite service (for desktop computers), or Do-It-Yourself (DIY) parts (so you can service your own product). What does "global repair coverage" mean? If you take your Apple hardware with you when you travel and happen to need repair service, the AppleCare Protection Plan offers global repair coverage. You can either go to an Apple retail store or contact Apple for information on how to obtain service. Service will be limited to the options available in the country where service is requested. Service options, parts availability, and response time vary according to country. Please see the AppleCare Protection Plan Terms and Conditions for complete details. When I purchase the AppleCare Protection Plan, do I need to register it? If you purchase your AppleCare Protection Plan and your covered product separately or elsewhere, you will need to register your AppleCare Protection Plan. Your AppleCare Protection Plan coverage starts from your hardware purchase date. Registering your AppleCare Protection Plan at a later date does not extend your coverage.
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| Customer Reviews:
Showing reviews 1-5 of 72
Apple Care Warranty February 8, 2010
James Greene
When I tried to register the AppleCare Protection Plan I was told by Apple that this product had been sold to me by a retailer that was not authorized to sell AppleCare in the state of Florida. Apple has reimbursed me for the cost of the product. Additionally, the product description should (maybe it did) include that you must be in the original Apple warranty period of 1 year to register AppleCare. I missed the year cutoff by about 3 weeks. The product packaging does include this requirement, but once I had received the product package it was too late.
I rated the product very high since I know that it is very good, I just could not use it.
 Great so far January 30, 2010
funkymofo (Blacksburg, VA)
1 out of 2 found this review helpful
I had to use the apple technical service yesterday. After running a scan on my 3 month old MacBook it told me I had some sort of volume structuring problem. Here we go I thought. This is my first apple product and after dealing with a Dell all throughout college I am no stranger to the technical service department. So I called the number and after a somewhat lengthy automated intro I was put on hold. I was surprised when someone answered my call within about 30 seconds. And it sounded like someone my age (early 20s). Long story short, I basically started up the mac with the startup disk, clicked on repair disk, and the mac took care of finding the problem for me and fixing it. That was it. No lengthy complicated reconfiguration procedures or anything crazy. Restarted and that was it. The service rep was very knowledgable and didn't mind answering mac questions from a mac newbie while we were waiting for the mac to fix itself. Thank you apple for creating a customer service department with the customer in mind.
Correct Product at Great $$$$$ January 20, 2010
J. Beach
Saved about $70 compared to Apple Store. And it does the same thing. Got the code via email and registered with Apple. Took about 3 minutes to complete. GOOD STUFF.
 Excellent service, but very pricey January 12, 2010
Anandh "Krish" (Fremont, CA)
1 out of 1 found this review helpful
You like MacBook and you spend a premium to buy it. But you should also remember that MacBooks are maintenance hungry. In the past 2+ years my MacBook had a replacement of hard disk, battery and body plastic close to keyboard. So, if you prefer to hang on to the MacBook, then you better buy this. Ofcourse, you may survive by not spending this extra on insurance and replacing them yourself. But the problem is, factor in the Apple cost for those hardwares + labor you will end up paying more - atleast in my case I would have ended up paying more.
Sometimes, you may find the people at Genius bar nerdy. While mostly they were helpful in solving the issues for me, there was an occasion when the guy was too unfriendly. He straight away rejected my claim for replacement of battery claiming that its beyond the expected cycle count. But the problem was, the battery got fried when connecting to a 240Volts input - which is in a way due to poor design/technical problem. However, I went to another store and the guy could immediately figured out the issue. He replaced it under warranty as well. So the bottom line, you have to be pushy to get your things done (I guess it is universal).
Bottomline, without any sort of warranty MacBook is a maintenance headache and AppleCare is the best so far for me. The 3 star is because of the trouble you may undergo (like me) when you come across few of those "Geniuses".
Apple Protection Plan December 26, 2009
Patrick A. Meehan
Have not had to use the protection plan yet but have had to take the MacBook laptop in for warranty service during the first year of owning it. They replaced the hard drive that crashed after 11 1/2 months of having the computer. With everything that Apple makes I am sure the price for a replacement hard drive is $$$ so getting this plan was worth it in my opinion.
Showing reviews 1-5 of 72
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